How long will shipping take?
Our standard shipping time is 4-5 working days.



How can I check the status of my order?
After your order is shipped, a tracking code will be sent to you via SMS & Email along with the courier’s name. Please check your spam folder if you haven’t received the email confirmation for your order from us.

What are the payment options?
We accept Cash on Delivery (COD) and online payment with Debit & Credit Cards from Visa and Mastercard. We will send you an invoice in PDF format when you place the order.


Do you accept returns and exchanges?
We offer returns and exchanges on all items within a 3-day period after the item has been delivered if the product is unused and is not listed on any promotions/discount sale. The items should have all the original packing and tags intact.

Customized articles will not be refunded or exchanged in any case.


Can I cancel my order?
You may cancel your order within 24 hours after placing your order any time before the order is processed. To cancel the order, please inform our Support service via Call/WhatsApp/Email/Insta/FB before dispatching otherwise the company will not be responsible if the parcel is dispatched or delivered. KHILADEE may cancel orders for any reason. Common reasons may include: Out of stock item/Fake Information/Incomplete Details/Online Payment Slip not shared (in case of online payment mode).


Where do you deliver?
Delivery is provided all around the globe wherever the courier facility is available. For International orders, please contact Customer Services.



What should I do if the items I am looking to purchase are out of stock?
We recommend you follow our social media accounts for all updates regarding restocks. However, we try our best to ensure all items are restocked quickly.