Khiladee (“Khiladee”, “we”, “us” or “our”) operates the website at www.khiladee.com (the “Platform”). Through our Platform we provide services to our customers (hereinafter referred to as “Customers” or “you”).
Customer’s.name, address, email. Address, phone number etc.
- enhancing the safety and security of users of Khiladee;
- Customer support;
- Research and development;
- Marketing purposes; and
- Matters in connection with legal proceedings.
We do not sell or share the Personal Information of our users with any third party for direct marketing purposes except with users’ consent. The personal information collected by users is used:
- For providing services:
- Signing up an account;
- Personalising users accounts, e.g. sharing the information on the user based on its area;
- Performing necessary operations for maintaining Khiladee’s services.
For Safety Purposes:
User personal information is used to help maintain the safety, security, and integrity of our services and users. This includes:
- Verification of user’s identity and eligibility;
- Use of device, location, user profile, usage, and other data for preventing, detecting, and combating fraud;
- Use of user rating, complaints about ensuring a better and safe environment for our customers.
Customer Service: We use the information collected from our users for providing customer support, including the investigation and addressing user concerns, and monitoring and improving our customer support responses and processes. Khiladee may share customers’ personal data with third parties who are responsible for performing delivery services to Customers on behalf of Khiladee. Keep in mind that such shared information will also be protected and secured.
- We share your Personal Information with our service providers to help us provide our services in a seamless manner.
- Research and Development: We may use information collected by us for research and development purposes to enhance the quality of our services.
Marketing: We may send marketing offers, deals, promotions, and discounts that will be following the Khiladee terms of business and we hold the right to restrict, limit or discontinue any offer, deal, promotion, or discount without providing any reason or prior notice.
Legal Proceedings and Requirements: Personal data (if any) may be used for investigation or address claims or disputes relating to the use of Khiladee or its partners’ services, for satisfying requirements under applicable laws, agreements, or according to legal process or governmental request, including from law enforcement authorities. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, court order, search warrant, or another lawful request for information we receive, or to otherwise protect our rights.When you place an order through the Platform, we will retain your Personal Information for our records unless and until you ask us to delete/remove this information.
We make sure that you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access
You have the right to request us for copies of your personal data, chargeable at a charge notified by Khiladee.
The right to rectification
You have the right to request us for correcting any information you believe is inaccurate and completion of any information you find to be incomplete.
The right to restrict processing
The right to object to processing
You have the right to object us to process your data, unless and until it interferes with our rendering of services to other users of the Platform.
- The right to data probability
If you have any questions, please email email@example.com
We may retain your personal information as long as we have an ongoing legitimate business need to do so, for example, to provide services to you, or as required or permitted by applicable laws, such as tax and accounting laws.
When we have no ongoing legitimate business need to process your personal information, we may either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
- What is a Cookie?
Cookies are small text files that uniquely identify your browser or device. The cookie is stored on your browser by website or apps that you visit. When you return to that website or app (or visit websites or apps that use the same cookies) these platforms recognize the cookies and your browsing device.
We use first- and third-party cookies for several reasons. Some cookies are required for technical and/or security reasons in order for our Platform to operate. We refer to these as "essential" or "strictly necessary" cookies. First party cookies are mainly served to enable basic functionality on our Platform; including web analytics cookies that help us understand how users use our web pages and how we can improve their use.
In addition, we also use social media cookies. You may register for Platform membership and "share" Platform content through social media such as Facebook and Twitter. These websites have their own privacy policies which govern their use of information, which you can find on the respective websites.
- How to delete cookies?
You can change your preferences by changing the settings in your browser. Most browsers will allow you to choose the level of privacy settings you want. This lets you control your cookie settings so that you can:
- see what cookies or other locally stored data you have got and delete them on an individual basis;
- block third party cookies or similar technology;
- block cookies or similar technology from particular sites;
- block all cookies or similar technologies from being set; or
- delete all cookies or similar technologieswhen you close your browser.